2021 Benchmark: North America Regional Spotlight

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2021 Global Benchmark Regional Spotlight North America

Looking back on 2020, it has been an undeniable year of change for businesses throughout North America. For many of our customers, the move to remote working was made quickly and had surprising results; a majority found that their employees were able to work as effectively, if not more effectively, than they did in the office.

The impact of this is significant, resulting in many employers changing their perspectives on where their talent needs to be. It has the potential to shift the way in which, and where, millions of employees will work in the future – a transformation that would not have happened to this extent, or at this velocity, without the pandemic. 

Another trend we have been hearing more of in the last year is the move towards a centralized talent acquisition process. This change was also likely induced by the pandemic, as many organizations started looking for a consistent approach to hiring and supporting a move towards globalization to drive the search for new talent.

The war for talent is fierce, with many businesses struggling to get new workers into their organizations. One example of this can be seen in the hospitality sector. Following mass unemployment early last year, the industry is now struggling to fill vacancies as the country is opening up again and demand has skyrocketed.

As many of our customers are looking towards a return to the office, most are talking about taking a hybrid approach, allowing certain employees more flexibility over where they work. This aligns with this year’s Benchmark Survey findings, which found that two in five respondents from North America said they plan to be more accommodating to flexible working. Due to this shift, more employers are now considering screening services such as continuous monitoring, to help manage their increasingly diverse workforce, and social media screening, to provide greater confidence in their hiring decisions when onboarding candidates they have never met in person.

Whether you are changing where your employees work, hiring new talent from around the world to work remotely, or simply considering how to bring your workforce back to the office safely, now may be a good time to review your screening program. However your business is adapting its workforce and talent acquisition strategy in 2021, HireRight can support you to ensure that your evolving background screening needs continue to be met.

You can read an executive summary of the key findings for businesses in North America below:

Find out more about the findings of HireRight’s 2021 Global Benchmark Survey by downloading the 2021 Global Benchmark Report.



HireRight is a leading provider of on-demand employment background checks, drug and health screening, and electronic Form I-9 and E-Verify solutions that help employers automate, manage and control background screening and related programs.

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